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Wiltshire Joint A to Z Success
22nd December 2006
The Wiltshire wide A to Z is now live, enabling 5 councils to seemlessly share data between websites and back office systems.
Wiltshire County Council, Salisbury District Council, North Wiltshire District Council, West Wiltshire District Council and Kennet District Council are all sharing A to Z data with each other thanks to the A to Z web service designed and constructed by WJE Design.
From an agreed data standard, all partners are populating a central database with information that is output by a web service to all partnership websites. Individual councils can call information from each others sites and embed the XML data into CRM (Customer Relationship Management) systems.
This is only the tip of the iceberg as far as the partnership is concerned, as the database and web service is built to hold form data as well as text.
The possibility exists that residents in one district council area may be able to request a service that is done from County or another district.
More information about developments of the shared A to Z will appear here soon.